Support Center » Knowledgebase » No Reply Recieved From Affiliate Wizard Helpdesk/No Confirmation Email Received
 No Reply Recieved From Affiliate Wizard Helpdesk/No Confirmation Email Received
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Of late we've had quite a few people sending us emails saying they:

  • Cannot signup to the forum/have no received their confirmation email
  • Have not received a confirmation email from the support desk
  • Have no received an email following the purchase of a product

In 100% of those cases the customer had an email which ended in att.net. For some reason att.net servers are blocking all emails ending in AffiliateWizard.com. Therefore if you've not received confirmation to a submitted ticket, received a download email following purchase or similar AND you have an email address ending in att.net then this is the reason.

The solution? Please re-send any support tickets from a different email address other than one ending in att.net and we will then be able to reply to support tickets sent in.



Article Details
Article ID: 22
Created On: 10 May 2011 2:01 PM

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