We have always been proud of our high quality customer support, where we will always aim to answer your questions as soon as possible. Our ticket support desk enables us to support clients from all across our online network, having our premium support desk in one place ensures that you receive the quickest and most efficient level of customer support possible.
We will aim to reply to all support tickets within 24 hours but please be aware of our availability below. In addition to this, if your support ticket is in relation to one of our PAID digital products meaning you have forum access please ensure that you have checked the support forum for a answer before contacting us, usually many questions have already been asked and so searching the forum may enable you to get an answer to your question much faster.
The support desk also has a growing knowledge base of articles and helpful suggestions which may provide an answer to a problem you are having.
Support Desk Availability
Affiliate Wizard is a UK based company and as such our support desk is operated during GMT business hours, so if you submit a ticket outside of these hours then please keep that in mind whilst waiting for your reply.
Usual Business Hours (UK GMT)
- Monday – 9am – 5pm
- Tuesday- 9am – 5pm
- Wednesday – 9am – 5pm
- Thursday – 9am – 5pm
- Friday – 9am – 5pm
- Saturday – Closed
- Sunday – Closed
Christmas Business Hours (UK GMT)
- 24th December – Closed
- 25th December – Closed
- 26th December – Closed
- 27th December – Closed
Visit our Support Desk Here
